Terms of Use
SlugPark Last Updated: February 16, 2026
Effective Date: February 16, 2026
1. Acceptance of Terms
By downloading, installing, accessing, or using the SlugPark mobile application and related services (collectively, the "Services"), you ("you" or "User") agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you must not access or use the Services.
We reserve the right to modify these Terms at any time. Continued use of the Services following any modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
2. Description of Services
SlugPark is a parking recommendation and crowdsourced availability tracking application designed for the University of California, Santa Cruz ("UCSC") campus community. The Services include, but are not limited to:
- Parking Recommendations. Algorithm-driven suggestions for parking zones based on permit type, destination, arrival time, duration, and real-time availability data.
- Crowdsourced Availability. User-submitted reports on parking lot conditions, aggregated to provide estimated availability levels for each parking zone.
- Parking Session Tracking. Tools to log, time, and manage active parking sessions, including local push notification reminders.
- Saved Destinations and Schedules. The ability to save frequently visited locations and configure recurring parking schedules.
- Map Visualization. An interactive map displaying parking zones, lot boundaries, and related information.
3. Disclaimer of Accuracy and Liability
3.1 Recommendations Are Informational Only
THE SERVICES PROVIDE PARKING RECOMMENDATIONS AND AVAILABILITY ESTIMATES FOR INFORMATIONAL PURPOSES ONLY. SLUGPARK DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY RECOMMENDATION, AVAILABILITY ESTIMATE, OR OTHER INFORMATION PROVIDED THROUGH THE SERVICES.
You acknowledge and agree that:
- Parking availability is inherently dynamic and may change at any time without notice.
- Crowdsourced availability data is based on voluntary user reports and may not reflect actual conditions.
- Recommendations are generated algorithmically and do not account for all variables affecting parking availability.
- You are solely responsible for verifying parking regulations, permit requirements, signage, and lot conditions before parking your vehicle.
- SlugPark shall not be held liable for any parking citations, fines, towing, vehicle damage, or other consequences arising from your reliance on information provided through the Services.
3.2 No Guarantee of Service Availability
We do not warrant that the Services will be available at all times, uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time, with or without notice.
4. User Accounts
4.1 Account Creation
To access certain features of the Services, you must create an account by providing a valid email address and password. You represent and warrant that all information you provide during registration is accurate and complete.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.
4.3 Demo Mode
Certain features of the Services may be accessible without account creation through a demo mode. Use of the Services in demo mode is subject to these Terms.
4.4 Account Termination
We reserve the right to suspend or terminate your account at any time, for any reason, including but not limited to violation of these Terms, without prior notice or liability.
5. User Conduct
You agree that you will not:
- Use the Services for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation.
- Submit false, misleading, or fraudulent availability reports or other information through the Services.
- Attempt to manipulate or interfere with the availability scoring algorithm or crowdsourced data aggregation.
- Interfere with or disrupt the integrity or performance of the Services, servers, or networks connected thereto.
- Attempt to gain unauthorized access to any portion of the Services, other user accounts, or any systems or networks connected to the Services.
- Use automated scripts, bots, scrapers, or similar tools to access or interact with the Services without our express written consent.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services, except as expressly permitted by applicable law.
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
- Use the Services in any manner that could damage, disable, overburden, or impair the Services.
6. Crowdsourced Data
6.1 User Reports
By submitting parking availability reports through the Services, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, aggregate, and display such reports for the purpose of operating and improving the Services. Reports may be aggregated with reports from other users and displayed publicly in de-identified form.
6.2 Accuracy of Reports
You agree to submit availability reports in good faith and to the best of your knowledge based on your direct observation of parking conditions. You acknowledge that intentionally submitting false or misleading reports may result in suspension or termination of your account.
6.3 No Compensation
You acknowledge that you will not receive any compensation for submitting availability reports or other content to the Services.
7. Intellectual Property
7.1 Ownership
All right, title, and interest in and to the Services, including but not limited to the software, algorithms, user interface designs, graphics, trademarks, and documentation, are and shall remain the exclusive property of SlugPark and its licensors. These Terms do not convey to you any ownership interest in or to the Services.
7.2 Limited License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a compatible mobile device solely for your personal, non-commercial use.
7.3 Third-Party Content
The Services may incorporate third-party content, including map data (Mapbox), parking zone information, and campus location data. Such content is provided subject to the applicable third-party terms and licenses. UCSC campus data, lot names, and building references are used for informational purposes only.
8. Privacy
Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data collection and use practices.
9. Third-Party Services
The Services may reference or display information about third-party services, including but not limited to ParkMobile. SlugPark does not process payments, handle financial transactions, or act as an agent for any third-party payment service. Any use of third-party services is subject to the applicable third party's own terms and conditions, and we disclaim all liability arising from your use of or reliance on any third-party service.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SLUGPARK, ITS DEVELOPERS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- PARKING CITATIONS, FINES, PENALTIES, OR TOWING FEES;
- VEHICLE DAMAGE, THEFT, OR LOSS;
- LOSS OF DATA OR PROFITS;
- PERSONAL INJURY OR PROPERTY DAMAGE;
- ANY DAMAGES ARISING FROM RELIANCE ON PARKING RECOMMENDATIONS OR AVAILABILITY ESTIMATES;
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE AMOUNT YOU PAID US, IF ANY, FOR ACCESS TO THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
11. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:
- THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS;
- THE SERVICES WILL BE ACCURATE, RELIABLE, COMPLETE, OR TIMELY;
- PARKING RECOMMENDATIONS OR AVAILABILITY DATA WILL REFLECT ACTUAL CONDITIONS;
- THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; OR
- ANY DEFECTS IN THE SERVICES WILL BE CORRECTED.
12. Indemnification
You agree to indemnify, defend, and hold harmless SlugPark, its developers, affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of or access to the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of any rights of a third party; or (e) any availability report or other content you submit through the Services.
13. University Affiliation Disclaimer
SlugPark is an independent application developed by an individual developer. SlugPark is not officially affiliated with, endorsed by, authorized by, or sponsored by the University of California, Santa Cruz, the University of California system, or UCSC Transportation and Parking Services. References to UCSC campus locations, parking lots, permit types, and related information are provided for informational convenience only and may not reflect current university policies, regulations, or conditions. You should always consult official UCSC Transportation and Parking Services resources for authoritative parking information.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
14.2 Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall first be resolved through good-faith negotiation between the parties. If such negotiation fails to resolve the dispute within thirty (30) days, either party may pursue resolution through the courts of competent jurisdiction in Santa Cruz County, California.
14.3 Waiver of Class Action
To the fullest extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
15. General Provisions
15.1 Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and SlugPark with respect to the Services and supersede all prior or contemporaneous communications, whether electronic, oral, or written.
15.2 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
15.3 Waiver
The failure of SlugPark to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
15.4 Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
15.5 Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemic, war, terrorism, labor disputes, internet or telecommunications failures, or power outages.
16. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: support@slugpark.app
By using SlugPark, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.
